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Getting Quality support with the emulator installation.

How to Contact Our Technicians

If you encounter any problems with your DPF or DEF emulator, our skilled technicians are here to help!

There are several convenient ways to contact our technician for assistance with DPF (Diesel Particulate Filter) and DEF (Diesel Exhaust Fluid) emulators:

  • Call Directly: You can give a call directly to our technicians at +1 210-209-9131. Our team of qualified mechanics with experience in workshops of such brands as Caterpillar or Volvo will provide support during the entire process of installation of the device, as well as diagnostics of the machine before proceeding with it.
  • Text on WhatsApp: If you prefer texting, you can also reach our technician via WhatsApp. Simply send a message to the same phone number, +1 210 209 3191, and our technician will respond promptly to assist you with your inquiries.
  • Email Support: If you are in need of getting any additional materials like the device’s schematics or digital version of a manual, you can contact our technician at [email protected]
  • Contact Sales Department or Your Handler: We provide support all over the world! Worried that you can’t contact a technician because of your location? Call your handler and ask to open a support case. One of our technicians will contact you at the scheduled time, ensuring that your concerns are addressed promptly by our technician.

No matter which method you choose, our dedicated technicians team is committed to providing you with the support and assistance you need to ensure the optimal performance of your DPF and DEF emulators.

How the Process of Getting Support Looks Like

In case of any concerns regarding the installation, our team of technicians is ready to help. With over hundreds of successful installations and provide supports, we have the knowledge and know-how to meet your expectations. Here’s how the typical process of getting support looks like.

  • Contacting Technician: In a situation where you’ll find yourself in a need of getting support, get in touch with our one of our technicians. You can contact our technical department through various channels, including phone, WhatsApp, or email.
  • Device Diagnostics: Upon receiving a support request, our technicians perform diagnostics on the emulator device. The device is equipped with LED lights to indicate the device’s proper functioning. Simply by having a look at the device, most often is enough to know what’s the issue, our technician can check if the device is getting power, does it communicate with CAN or if the device is set to the right parameters.
  • Machine Diagnostics: Like the device you receive, your machine is advanced, and tuning it to work requires knowledge that our technicians have gained in workshops of brands such as Caterpillar and Volvo. With their experience, they run diagnostics on the machine to determine what is preventing it from working properly.
  • Solving the issue: Once you have identified the problem, you and our technician will make your engine the perfect one. This may involve adjusting settings, replacing components, or performing software updates to ensure optimal performance of the emulator device.
  • Customized Solutions: In cases where the issue is more complex or unique to a specific customer machine, we offer customized solutions. Our technicians develop tailored programs to address the specific needs of the customer’s machine, ensuring compatibility and effectiveness.

Click one of these links to be automatically transferred to our tech support channel:
NA: wa.link/twq4wt
EU: wa.link/j2ash7

Most common support requests

The vast majority of support requests we receive relate to simple tasks, which underscores the ease of use of our products. Customers frequently ask for guidance on which plugs to cut during installation, and how to change the CAN speed on the emulator using a simple switch. These inquiries show that our customers appreciate the simplicity and user-friendliness of our devices. Our dedicated support team is always available to provide clear and concise instructions, ensuring smooth installation and operation of our emulators with unparalleled efficiency and effectiveness.

Untypical Machine? Not a Problem!

As manufacturers and pioneers of DPF (Diesel Particulate Filter) and DEF (Diesel Exhaust Fluid) emulation methods, we take pride in our ability to provide solutions for even the most unconventional situations. In instances where a DPF has been stolen, leaving no compatible components behind, we can offer a personalized device to ensure the engine continues to run smoothly. Our tailored solutions are designed to bypass or replace the missing DPF, allowing the vehicle to maintain optimal performance without compromising engine functionality. Furthermore, consider a scenario where a customer discovers a bargain on a machine with a defective exhaust gas cleaning system. Thanks to our innovative solutions, this customer can save money by purchasing the machine at a lower cost. With our expertise and specialized devices, we can repair the defective system at a fraction of the cost of traditional methods, providing a cost-effective solution for the customer’s needs. At our company, we understand that every situation is unique, and we are committed to offering personalized solutions that meet our customers’ specific requirements.

Below You will find a list of Frequently asked questions regarding our service.

Can I do it myself?

Yes, you can! We design all our devices with simplicity in mind. Each product we provide is already configured for your machine. The plugs on our kit’s wiring harness are exactly the same as on your machine. It’s a true Plug & Play solution

Will it void the warranty?

No, the delete kit is an additional non-invasive device. It connects with your machine in a way that still allows you to take your machine to the shop for firmware updates. Even if you plug in a diagnostic computer, there’s no way to tell the device is installed, as it sends exactly the same signals as the original DPF or SCR/DEF system does.

Do I need to remove the filter?

With our delete kit, you can safely bid farewell to the inconveniences of the DPF filter. Removing it ensures your machine runs smoothly for years to come. Once our emulator is installed, your machine will continue to operate seamlessly, even without the DPF filter. Enjoy enhanced performance without the filter issues!

Do I still need to add DEF/AdBlue?

Absolutely not! With our technology, you’ll never need to worry about refilling DEF/AdBlue fluid again. Imagine your diesel engine being as reliable as it used to be, hassle-free and without the need for constant refills. Say goodbye to DEF/AdBlue fluid refills and hello to savings!

Will the error codes disappear?

Delete kit replaces the signals transmitted by faulty components. Instead of replacing a damaged part only for it to break down again, just replace it with its digital alternative. While erasing fault codes may be necessary in some cases, our specialists are here to help. Get in touch with us today, and let’s find the perfect solution for your machine together!

Will it still regenerate?

The regeneration process will be done digitally which means that instead of a typical long and fuel consuming regeneration process your machine will perform a regeneration virtually, without any physical symptoms, allowing you to keep working and not lose a second of your precious time.

Is it safe?

The device does not interfere with the engine’s functionality. It is completely safe and thanks to the use of original plugs fully non-invasive. After removing the DPF, you reduce the pressure in the exhaust system, making it easier for the engine to blow out the exhaust fumes, granting you a boost of power

What is the warranty?

We stand behind our products with a 24-month warranty included with every single device. Additionally, you’ll gain full access to our tech support channel. Our technicians are dedicated to ensuring your machine operates flawlessly.

What is the shipping time?

Once payment is processed, we ship the device next business days. Our standard transit time to most countries ranges from 2 to 5 business days, ensuring you receive your device promptly.

What is the cost?

Our pricing varies depending on factors such as engine specifications and emission type. To ensure you receive the best offer, we encourage you to contact our sales team. By doing so, we can provide you with a solution tailored for your engine.

What about the EGR?

Your engine relies on the precise proportion of air and fuel mixture in the combustion chamber to function optimally. Blocking or disabling the EGR (Exhaust Gas Recirculation) disrupts this proportion, potentially causing deterioration to your engine. Over time, this will result in your machine emitting white smoke and potentially burning holes in the engine walls. However, after removing the DPF filter, the EGR begins to serve its purpose effectively by recirculating hot gases back to the combustion chamber, contributing to improved engine performance and extra horsepower.

How do I know if it will fit my machine?

Rest assured, we specialize in our craft. As manufacturers of this solution, we can create a device configured specifically for your machine. With 15 years of experience under our belt, you can trust that we’ll make sure our device will fit your machine.

Is it durable?

Our devices are crafted from shock resistant, high-quality materials designed to withstand extreme conditions. They are waterproof, dustproof, and shockproof, ensuring long-lasting durability even in the harshest environments.

Do I need a computer?

No, you don’t need a computer. Our delete kit is a self-sufficient device that operates independently, eliminating the need for a computer.

Do I need to send in my ECU?

Absolutely not! Our method of removing emissions from your machine doesn’t involve disassembling any of the machine’s electronics. We don’t make any changes to the machine’s original programming.

What is the payment method?

Our primary payment method is PayPal, offering security and flexibility of paying with a credit or debit card. Alternatively, we also accept standard wire transfers for your convenience.

Is it reversible?

Yes, absolutely! Our solution is fully reversible. At any time, you can return to the original configuration by simply unhooking our device.

Can I pay extra for overnight shipping?

We understand the value of time and the importance of meeting your deadlines. Upon request, we can arrange shipping tailored to your needs, including overnight shipping options for expedited delivery. Your satisfaction is our priority.

Why should I do this?

Overcomplicated diesel aftertreatment systems can increase the likelihood of defects in your machine (lead to malfunctions and eventually fully ground of your machine). Deleting emission is a method of combining modern technology and the old design, ensuring reliability and efficiency. By simplifying the system, you can enjoy greater peace of mind and improved performance.

What are the additional benefits?

Eliminating the fuel-consuming regeneration process leads to improved fuel economy of your machine. Additionally, by reducing pressure in the exhaust system, you will experience a boost of power. Our solution not only simplifies operations but also enhances performance, ensuring a more efficient and powerful machine overall.

Why emulation and not reprogramming?

Emulation ensures optimal hardware performance by using original software. Reprogramming, on the other hand, fits your machine with a modified version of the original software. Imagine using a computer with a hacked operating system – it’s not ideal. Emulation maintains the integrity and reliability of your machine’s software, offering a more secure and effective solution without losing your warranty.

Is there a manual included?

Absolutely. Inside the box, you’ll find the device, wiring harness, and a comprehensive manual that guides you through the installation process step by step. Additionally, our technicians are available to assist you throughout the entire installation process, ensuring a smooth and hassle-free experience.

How can I order it?

Ordering is easy! Simply click the “Get a quote” button, and one of our sales representatives will promptly contact you. Or you can give us a call. It’s that simple!

What is the refund process like?

If you need a refund, just reach out to your handler and explain the situation. Once the technician verifies the operability of the device, your handler will initiate the refund or arrange a replacement device, ensuring your satisfaction.

Can’t find what you’re searching for?

Our sales team is ready to anwser all Your questions. Give them a call or send us an email on our Contact Page

Last updated: August 11, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and
disclosure of Your information when You use the Service and tells You about Your privacy
rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You
agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether
they appear in singular or in plural.

Definitions


For the purposes of this Privacy Policy:

  1. “Account” means a unique account created for You to access our Service or parts of our Service.
  2. Company (referred to as either «the Company», «We», «Us» or «Our» in this Agreement) refers to ADS L. Kowalik B. Włodarczyk S.C. Joachima Lelewela 23, 41-219 Sosnowiec, POLAND.
  3. “Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  4. “Country” refers to: Poland
  5. “Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  6. “Personal Data” is any information that relates to an identified or identifiable individual.
  7. “Service” refers to the Website.
  8. “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  9. “Third-party Social Media Service” refers to any website or any social network website through which a User can log in or create an account to use the Service.10. Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  10. “Website” refers to 4dpf.com, accessible from https://4dpf.com
  11. “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data Types of Data


Collected Personal Data


While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  1. Email address
  2. First name and last name
  3. Phone number


Usage Data


Usage Data

  1. Usage Data is collected automatically when using the Service.
  2. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  3. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
  4. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. Information from Third-Party Social Media Services The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
  1. Google
  2. Facebook
  3. Instagram
  4. Reddit
  5. Tiktok
  6. LinkedIn
  7. Whatsapp


If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account. You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  1. Cookies or Browser Cookies.

    A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  2. Flash Cookies.
    Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read «Where can I change the settings for disabling, or deleting local shared objects?» available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main Wherecan_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  3. Web Beacons.
    Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be «Persistent» or «Session» Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies Cookies: What do they do?.We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the
Website and to enable You to use some of its features. They help to authenticate users and
prevent fraudulent use of user accounts. Without these Cookies, the services that You have
asked for cannot be provided, and We only use these Cookies to provide You with those
services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by:: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the
Website, such as remembering your login details or language preference. The purpose of
these Cookies is to provide You with a more personal experience and to avoid You having to
re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please
visit our Cookies Policy or the Cookies section of our Privacy Policy.


Use of Your Personal Data


The Company may use Personal Data for the following purposes:

  1. To provide and maintain our Service, including to monitor the usage of our Service.
  2. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  4. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.5. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  5. To manage Your requests: To attend and manage Your requests to Us.
  6. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  7. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  2. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  4. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  6. With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data


The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthenthe security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data


Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated
securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions


If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.


Law enforcement


Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  1. Comply with a legal obligation
  2. Protect and defend the rights or property of the Company
  3. Prevent or investigate possible wrongdoing in connection with the Service
  4. Protect the personal safety of Users of the Service or the public
  5. Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy


Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites


Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the «Last updated» date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us


If you have any questions about this Privacy Policy, You can contact us by email: [email protected]

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Please, fill in the form in order to get all the information about our delete kit. Our sales engineer will be more than happy to respond with a fully comprehensive explanation on how our device will fit your engine and all other details regarding our product.

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Emission Type
GDPR

Dive into our Blog to see the archive of our installations and find out more about the emission system.

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ABOUT US

4DPF.COM, WHERE INNOVATION MEETS USER-FRIENDLY RELIABILITY IN THE WORLD OF DIESEL ENGINES

Our STORY

For over 10 years, we take pride in being the true architects of our products.
As manufacturers from scratch, we oversee every step of the production process – from conceptualization to the finished product.
Our commitment to quality craftsmanship and attention to detail ensures that each solution offered to our customers is a testament to our dedication to always provide the best possible solution.

DPF Delete Kits By 4DPF
DPF Delete Kits By 4DPF

Want to learn about our emulators?

4DPF logo

With a passion for groundbreaking technology, we take pride in being the pioneers behind the invention of our unique solutions.

We’ve been in the business for over a decade. We continuously try our hardest to expand our portfolio and create new, incredible devices that are enjoyed by our customers worldwide.

At 4DPF, we’re not just selling emulators; we’re offering a commitment to excellence.
Our dedication to quality, adaptability, and customer satisfaction sets us apart from the competition.


Do not settle for less than the best.
we guarantee it’s a choice you won’t regret.

say goodbye to dpf problems

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SAY GOODBYE
TO REGEN

Our emulator informs the ECU that regeneration is not required, sending exactly the same signals as a fully functioning DPF system does. Forget about time-consuming regenerations and DPF cleaning.

RECLAIM THE LOST ENGINE POWER

Experience the full potential of your engine without the loss of power due to the emission system.

SAVE MONEY ON EXHAUST FLUID/ADBLUE

Stop wasting money on Diesel Exhaust Fluid. Choose our delete kit and start enjoying your machine without worrying about the entire DEF system.

get your dpf delete kit now

WHY choose us:

15
Years On the market

This solution is of our own original design, we introduced it on the market first, have it patented and serve clients since 2010.

+ 1000
Happy clients

We are happy to serve so many clients :)

PluG & Play
Installation

All of our solutions guarantee quick and simple, user-friendly installation. Choose quality and simplicity of safe installation.

24/7
Customer service

Our Sales Engineers are always ready to answer your questions and post purchase care of our technician makes sure that you install your device correctly.

24
Month warranty

Every emulator we offer comes with a 24-month warranty. Cost free!

there’s no time to waste

VISIT OUR BLOG TO SEE OUR INSTALLATIONS AND LEARN MORE ABOUT EMISSION SYSTEMS

SOME OF OUR INSTALLATIONS:

CHECK OUT OUR FAQ TO SEE ANSWERS TO MOST FREQUENTLY ASKED QUESTIONS

ABOUT us

For over 10 years, we take pride in being the true architects of our products.
As manufacturers from scratch, we oversee every step of the production process from concept, through design to assembly we make ourselves.

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